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I built a WhatsApp AI Assistant using n8n and the Meta Business API to automate customer communication, appointment booking, and follow-ups directly inside WhatsApp.
The assistant is designed to handle natural conversations with users, answer questions, manage bookings through Phorest, and send automated appointment reminders — all through a fully automated workflow.
One of the key challenges was that Meta does not provide persistent chat history storage. To solve this, I built a custom chat history system with a WhatsApp-style interface that recreates the native messaging experience while keeping all conversation data fully controlled and accessible.
The system combines AI-driven conversations with workflow automation to create a smooth customer support and booking experience.
Features:
• AI-powered WhatsApp conversations
• Appointment booking integration with Phorest
• Automated reminders and follow-ups
• Custom WhatsApp-style chat history interface
• Flexible workflow automation using n8n
Tech stack:
• n8n
• Meta WhatsApp Business API
• Python
• REST APIs
• Phorest API
• Custom chat history system
This project strengthened my experience in AI automation, messaging platform integrations, workflow orchestration, and customer communication systems.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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