Identifying & Managing Unrealistic Client Expectations Effectively

Identifying & Managing Unrealistic Client Expectations EffectivelyIdentifying & Managing Unrealistic Client Expectations Effectively

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Victoria Price-King

pro

• May 28

Client red flags? Just had a potential client share a 2 page google doc of updates they wanted on their site and told me it should only take an hour 🙃

I told them if they want it done properly it will at minimum be a 3hr job!!

clientstories

Dario⚡️ Ferrando

max

• May 28

@Victoria Price-King Whenever a new client jumps in giving me THEIR time estimate for a job, I either do not even bother replying or send them an "explanation" of how design works that might (or might not) include swearing and curse words

Victoria Price-King

pro

• May 28

@Dario Ferrando hahaha i like your approach!

I highlighted a few of the tasks they had listed and let them know those things alone would likely take 40mins each at a minimum

Fedir Davydov

pro

• May 28

@Victoria Price-King You did a right move

Matilde Silva

• May 28

@Victoria Price-King I tend to see from the perspective that if it takes 2 pages for the changes to be specified, it will most certainly be a demanding work.

Daniel G Bright

max

• May 28

@Victoria Price-King That's good on you. Take care of yourself first.

Anita Autorino

max

• May 28

@Victoria Price-King That's crazyyyyy 😅 I let them know what can realistically be done within one hour, but clarify that anything beyond that would either require more time or a broader scope. I’ve found that framing it this way helps protect the quality of the work without getting stuck in unrealistic expectations.