Redesigning WakalaPay: Ensuring Safety in Crypto TransactionsRedesigning WakalaPay: Ensuring Safety in Crypto Transactions
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πŸ”’ Case study just dropped.
I redesigned WakalaPay a crypto-to-fiat conversion app serving Nigeria, Ghana, Kenya and South Africa around one brief:
Make users feel safe enough to send real money.
Here's what I designed:
1️⃣ Amount Input β€” control before commitment 2️⃣ Rate & Fees β€” full transparency, zero surprises 3️⃣ Confirmation β€” designed for the moment of maximum fear 4️⃣ Processing β€” eliminating the silence 5️⃣ Success β€” the beginning of loyalty 6️⃣ Transaction History β€” AI powered retention tool
The big lesson: fintech users don't need beautiful design. They need design that makes them feel safe enough to act.
Beauty is a byproduct of solving real fear
πŸ“– Read the full case study on Medium CLICK TO READ FULL CASE STUDY
Abhiram's avatar
That’s a strong brief. Designing for perceived safety in financial products is no small task. I like the focus on control before commitment β€” transparency around rates and fees is where trust really compounds.
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