Understanding Discovery Score Fluctuations: Causes & SolutionsUnderstanding Discovery Score Fluctuations: Causes & Solutions
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Okay, we know what makes the Discovery score go up, but what makes it go down?! πŸ“ˆπŸ“‰ Yesterday I was at 201. Logged on just now and noticed I'm at 189. πŸ€” Has anyone else seen downward movement? πŸ˜…
Rita's avatar
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@Carolyn Marie Second this!
Sabrina's avatar
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@Carolyn Marie Yes! very curious πŸ‘€
Adriano's avatar
@Carolyn Marie yeah mine went down too, but i've been struggling to stay active bc the past few days have been a bit hectic. i was at 234 and it's not 222. I think for me is the innactivity
Carolyn's avatar
@Adriano Reis I wondered about activity, but I have no idea what's going on under the hood.
Rita's avatar
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@Adriano Reis the thing I was inactive while sleeping 🀣 so it should not work this way
Adriano's avatar
@Margareta Digore lol yeah it shouldn’t be that sensitive
Vaibhav's avatar
@Carolyn Marie +1 happened with me as well. Going down day by day or hour by hour 😨
Allison's avatar
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@Carolyn Marie @Vaibhav Khulbe @Margareta Digore @Sabrina Polanco @Adriano Reis Thanks for this question. We're constantly iterating on our discover to ensure that the way we surface Independents optimizes for showing our best Independents (all of you) that are the most relevant for the client's needs. Based on that, we tweak the calculation for...
Vaibhav's avatar
@Allison Nulty good to know! Thanks for sharing. Also, what is "Getting a negative rating on a project"? I didn't knew there is a negative rating as well πŸ€”
Allison's avatar
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@Vaibhav Khulbe clients give rating of 1-5 when after a project (similar to what you provide to clients). We factor this into the review score which is part of your discovery score!
Carolyn's avatar
@Allison Nulty okay the 12 point thing add up. Thanks you. Re: finer points Is a "negative rating" a sub-par rating? Anything less than 100 percent? How is the activity calculated? Daily or something like a weekly moving average? Thoughts on *activity* demerits. Logically, I don't...
Mh's avatar
@Carolyn Marie Mine hasn’t gone down so farβ€”your score is still looking great though! Keep it up! πŸ™ŒπŸ“ˆ
Carolyn's avatar
@Mh Thithas thanks! It turned out to be an early bug that the team had corrected which impacted everyone. No need to worry about sudden drops now. 😺
Racheal's avatar
@Carolyn Marie I’ve been seeing a few of posts about this but haven’t experienced it. I didn’t know such a thing was possible. Have you experienced it of recent? And do you know what causes the decrease? Just inactivity?
Carolyn's avatar
@Racheal James It was an isolated incident resulting from bugs that were being worked out in the system and resulted in a slight drop for all of the users at that time. Should be stable now and if anything weird happens Contra support can look into it. 🧐
Racheal's avatar
@Carolyn Marie Ohh, I see. Thank you. I was on the lookout πŸ˜‚
Michael's avatar
@Carolyn Marie I am new to contra and i would love to know way to make my score go up.
Favour's avatar
@Michael Adebambo @Carolyn Marie Optimize your profile Add services and projects. Make sure to use high resolution images. Ask for review from past clients and collaborators. Engage in community posts like these. This is what took mine from 0 to 41 in a few hours. hope it helps
Michael's avatar
@Favour Stephen @Carolyn Marie Thank you Favour. Please how do you make the Image for the projects. I tried using figma i am not sure i got the right frame size, what tool do you use for the cover image of project. Also gave you a follow.
Carolyn's avatar
@Michael Adebambo @Favour Stephen has given you some good pointers. βœ… To find more ways to improve your score, click on "Discovery score" which opens up a new window with detailed items (each category and card is clickable) that offer suggestions and milestones for score boosts! πŸš€ (Clicking the down caret...
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Favour's avatar
@Carolyn Marie I am also curious about this, I think the algorithm rewards active users, still trying to figure it out
Carolyn's avatar
@Favour Stephen Yes! You're correct. Activity is one of the many factors which contribute to the Discovery score.
The best way to drill into your metrics and how to improve them is to click on the part that says "Discovery score". Clicking the down caret will only show a couple highlights, but...
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Favour's avatar
@Carolyn Marie thank you for sharing. Haven't looked at it from this angle, will definitly try this
Ander's avatar
@Carolyn MarieI just earned a new point by commenting on a post. Maybe this is a good approach πŸš€
Shaheryar's avatar
@Carolyn Marie I am new to Contra, and I would love to know ways to make my score go up.
Carolyn's avatar
@Shaheryar Baig welcome! You can find tips for improving your score by clicking on "Discovery score" which opens up a new window with detailed items (each category and card is clickable) that offer suggestions and milestones for score boosts! πŸš€
Shaheryar's avatar
@Carolyn Marie Thank you for the helpful information.
Shaheryar's avatar
@Carolyn Marie Can the overall discovery score be improved by increasing individual skill scores, such as product, UX designer, and other related skills?
Sumedha's avatar
@Carolyn Marie I am also very curious
Sumedha's avatar
Maybe it's impacted by how much you are active on the platform?? Idk I'm guessing
Carolyn's avatar
@Sumedha that particular instance was the team making some updates that temporarily caused the score to blip down. I think the scores can go down, but it would take a significant period of inactivity to change. (I've not seen it happen yet and I'm far from the most active...
Sumedha's avatar
@Carolyn Marie ohh that's a relief to know. I'm new to the platform so I'm still figuring things out.
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