The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Back to feedPost
AI Customer Support Bot for a Bike Shop (Telegram)
A bike shop was handling 40+ daily customer inquiries manually — product availability, pricing, delivery and payment questions — taking up to 5 minutes per response.
Built a Telegram bot on n8n with two specialized AI agents powered by GPT-4o-mini. One agent queries the live product catalog via Google Sheets, the other handles store policies and FAQ via Google Docs. The bot supports both text and voice messages — voice is transcribed via Whisper before being passed to the agent. Session memory keeps conversation context across messages. A separate Error Workflow catches failures and sends instant alerts.
Result: ~70% of inquiries now handled automatically in under 10 seconds, saving the team roughly 60 hours per month.
Stack: n8n · OpenAI GPT-4o-mini · Whisper · Google Sheets · Google Docs · Telegram Bot API
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Related posts
Most teams don’t need “a chatbot.”
They need a system that actually understands how their business works.
A basic bot can answer generic questions.
But it won’t know your pricing, refund rules, internal SOPs, or what the customer said earlier in the conversation.
That’s why many chatbot projects get ignored after launch.
A RAG-powered assistant is different. It reads your real documents, keeps context, and responds the way your support team would.
I recently built one that reduced dozens of repetitive support questions and turned scattered PDFs into instant, reliable answers.
That’s when AI stops being a demo and starts saving real hours.
Problem - What works for 5 people, breaks at 15.
Solution - Swift Struck built Dosechi - a project management app
that scale across thousands of teams.
Result - Users told us,
“feels like half the work just disappeared.”
#growth #productivity #workflowautomation
Amazing job
𝐁𝐔𝐈𝐋𝐃𝐈𝐍𝐆 𝐌𝐔𝐋𝐓𝐈-𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌 𝐀𝐈 𝐂𝐇𝐀𝐓𝐁𝐎𝐓 𝐅𝐎𝐑 𝐅𝐈𝐍𝐓𝐄𝐂𝐇 𝐂𝐑𝐌
Hey Founders and Developers,
I am building Multi-Platform AI Chatbot for my 𝐂𝐥𝐢𝐞𝐧𝐭.
I'll be sharing 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐮𝐩𝐝𝐚𝐭𝐞𝐬 from now. Follow so you don't miss any important tech related information.
Trending
FLORA
Reusable workflows are replacing one-off prompts in creative AI. Share what you're building in FLORA.
Contra University
Learn from expert creatives how to earn more using next-gen AI tools.
portfolioreview
The best portfolios tell a story, not just show a grid. Share yours for feedback.
freelancerlife
Freelancer life is wins, pivots, and everything in between. What’s yours right now?
aivideo
AI video tools are moving at warp speed. Which ones are you experimenting with?