901 Fix-It Home Services — Memphis, Tennessee

Marcus is a solo handyman who spends his days on job sites and his evenings answering “Can you come fix this?” texts. Before a job could even reach his calendar, he had to collect repair details, photos, address, urgency, availability, and contact information — then handle every schedule change himself.

I built 901 Fix-It to turn that back-and-forth into a self-service booking experience.

Customers can describe their repair, upload photos, verify the service area, see availability based on the actual job duration, and confirm an appointment. After booking, they can retrieve their appointment and reschedule or cancel it themselves; cancelled time is automatically released back into availability.

The system also knows when not to auto-book. Potentially risky or unusual requests — such as an active leak — are safely paused and routed to Marcus for review, where he can approve, request more information, or decline.

Marcus’s dashboard brings it all together: active appointments, jobs requiring his attention, and recent booking activity including customer bookings, reschedules, and cancellations.

The result: customers get from “Can I book?” to “You’re booked” with less friction, while Marcus spends less time qualifying leads and managing his calendar.