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Currently building AI automation workflows with n8n while growing my skills in virtual assistance, email management, customer support, and writing.
🚀Open to remote projects and collaborations
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I recently built this workflow in n8n to automate the first stage of handling customer support requests.
The idea was to take an incoming ticket and let the system handle the repetitive work:
→ Receive the customer request through a webhook
→ Process and structure the incoming data
→ Use an AI Agent to understand the ticket
→ Classify it as Genuine, Spam, or Unclear
→ Route it based on the classification
→ Trigger the appropriate email action
→ Log the interaction in Google Sheets
I also added an Unclear path so that tickets the AI isn’t confident about don’t get blindly processed.
The goal isn’t to remove humans from customer support.
It’s to reduce the repetitive sorting and routing work, so the team can spend more time on the requests that actually need their attention.
Would you automate customer support differently? I’d love to hear how you’d approach it.
The Unclear lane is exactly the right guardrail. I’d add two production checks: redact PII before sending ticket text to the model, and measure false-positive/false-negative rates by category rather than a single accuracy score. Logging resolutions and human overrides back into...
I built an AI-powered n8n automation that generates personalized ice breakers for cold emails.
It takes a company’s website URL, analyzes the business, extracts key information, and uses AI to create a unique opening line for outreach.
Instead of manually researching every prospect, this workflow helps personalize cold emails at scale while saving hours of repetitive work.
Built with n8n + AI + web data extraction.
Strong use case. The quality control matters as much as the generation: I’d keep the source snippet and URL beside every ice breaker, then use a fallback when the evidence is thin instead of letting the model infer. Have you added a similarity check so repeat prospects don’t receive nearly identical openings?
Still moving data between apps by hand?
I build custom n8n + AI workflows that connect your business tools, automate repetitive processes, and route the right information to the right place.
Your process is an automated system.
See my custom automation service →https://contra.com/s/bABAB7bA-custom-n8n-ai-workflow-automation
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Custom n8n AI Workflow Automation by Deepan Chakravarthy
Read more about Custom n8n AI Workflow Automation by Deepan Chakravarthy on Contra.