AI Agent Platform with WhatsApp Chatbot for Intelligent Lead Management in CRM:

I developed an AI-based platform to automate lead management in CRM, converting unstructured conversations into organized lead data through intelligent AI agents. The system captures, organizes, and updates leads in real time, automatically triggering workflows such as lead qualification and follow-ups.

I integrated a WhatsApp chatbot that allows sales teams to create, update, and query lead information using natural language directly in the chat. This reduced the need for manual data entry into the CRM and improved response time for potential customers. The platform was designed with a modular and scalable architecture, allowing for the easy addition of new workflows, data sources, and AI capabilities as the business grows.