Streamline Your Sales: Lead Management System in Monday.comStreamline Your Sales: Lead Management System in Monday.com
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This project involved building a complete lead management system inside monday.com to help a service-based business capture, organize, and track incoming leads from multiple sources in one centralized place.
I designed a structured “Lead Tracking” board that automatically collects and organizes leads based on where they come from (Website, Yelp, Google, Contractors, Returning Clients, etc.), giving full visibility into lead sources and performance.
Each lead includes essential data such as: • Contact details (phone & email) • Referral type (lead source) • Status tracking (New Lead, Follow-up, Quote Sent, Proposal Sent, etc.) • Notes and latest updates
To eliminate manual data entry and speed up response time, I implemented automation using Make (Integromat), Gmail, and OpenAI. This allows new leads coming from email or external platforms to be automatically captured, structured, and added into the system without any manual input.
I also built logic to: • Automatically create new leads from incoming emails • Update existing leads when new activity is detected • Route data intelligently based on conditions (new vs existing leads)
The result is a streamlined lead pipeline where the business can clearly see: • Where leads are coming from • The current status of every lead • What actions need to be taken next
This system helps reduce missed opportunities, improves follow-up consistency, and gives full control over the sales process.
This type of setup is ideal for businesses that receive leads from multiple channels and want a clean, automated way to manage and convert them.
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