AI-Assisted Funeral Planning and Consultation WorkflowAI-Assisted Funeral Planning and Consultation Workflow
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Last Things First is a booking and workflow platform for funeral providers, designed to make the journey from first enquiry to confirmed consultation clearer for both the family and the business.
The real bottleneck is not always the booking itself. It is everything that has to happen before the appointment can actually be useful. Last Things First reduces that work before the consultation begins.
Customers can talk, type or attach what they know. AI organises the information, identifies gaps and preserves uncertainty instead of turning assumptions into facts. Once something has been confirmed, the family should not have to repeat it.
What I did not get to show in the walkthrough is that the prototype also extends into planning ahead, family collaboration, case management, partner coordination, repatriation, practical after-death tasks, services and AI-assisted follow-up with human review before anything is sent.
The bigger idea is that this information does not have to start with a death. Someone can begin planning earlier, update it over time and leave the people around them with less to figure out later.
AI organises. People decide. LINK TO FULL VIDEO WALKTHROUGH: https://share.detail.co/c7262da21cddb5b651ae2d7bc5c2936c
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1 min vid.
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