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I didn’t build Maya another app to manage.
I built her fewer things to do and a better way to manage her business.
Meet Milo & Moss — a fictional mobile dog grooming business in Decatur, Georgia.
And meet Maya. She’s the groomer. The driver. The scheduler. The customer service team.
So when a customer sends: “Do you have anything Saturday?” that one message can turn into:
address checks
pet details
calendar hunting
deposit collection
confirmation
reminders
rescheduling
follow-up
and trying to refill a cancellation
None of that is what Maya’s customers actually hired her to do.
So for the #lovablechallenge, I built Milo & Moss — a mobile-friendly web app designed around one product principle: Software handles the routine. Maya handles the exceptions.
For the customer, the experience is intentionally simple: Where are you? → Who’s your pup? → What do they need? → Pick a time → You’re booked. No app download. No giant calendar.
No account required just to manage a booking. Underneath, the product is doing more.
Smart Slots surfaces a few strong appointment options instead of making customers hunt through every available time.
A secure booking link lets them confirm, reschedule or cancel right from their phone.
And when a prime appointment opens up, AutoFill can offer it to someone waiting for the right time.
On Maya’s side?
No giant CRM.
No second inbox.
Just today’s route, the information that matters, and the things that actually need a human decision. That was the goal of the entire build: Not more technology. Less work.
Not: “Can I book?” followed by 14 messages.
But: “Can I book?” → “You’re booked.” And Maya gets back to what her customers actually hired her to do: care for their dogs. 🐾
Built in Lovable
Watch the demo: https://agentjoy.io/milo-moss
Explore the public build: https://milo-moss-auto-book.lovable.app
#lovablechallenge #productdesign #smallbusiness #automation #buildinpublic
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