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Everyone’s asking, “When not AI?”
That’s the wrong question.
The real one is: Who’s accountable for the judgment?
Use AI for speed, drafts, and patterns.
But when decisions affect people, values, or long-term direction.
That’s a human responsibility.
A few months ago, after clearing three interview rounds,
I was rejected for a test task not for the solution.
But for using AI to write comments above my functions.
That’s the real gap.
AI isn’t the problem.
We’re just not trained to use it well yet.
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This week, I have been working on automating my boss's inbox management, delegating email triage to AI while I handle reviews and approvals that require sound judgment. Because one wrong response to a client can cost a business revenue, I wanted to build a system that saves time without handing over critical decisions to AI.
How I built it:
I created two connected automation scenarios in Make.com.
Scenario 1: Intelligent Inbox Triage:
AI analyzes incoming emails, categorizes them by priority, summarizes their content, and recommends the next action. This makes it easier to identify urgent messages and decide what needs attention first.
Scenario 2: Human Review & Approval:
The workflow supports the review and approval process before an email is sent. Slack notifications help bring relevant updates to my attention, so I can review the proposed action and approve the response before it goes out.
Below are snippets of the two scenarios, including a Slack notification, showing how the workflow operates.
My takeaway? AI can help manage the inbox, but when a response could affect revenue or a client relationship, the final decision should remain human.
I'd test the triage with urgent emails that sound casual, such as 'I still can't access the account.' Do you review a sample of low-priority messages to catch urgent ones the AI missed?
Hi Contra!
I'm Chad, CEO of AI Suggestions, where we test and compare AI tools. The hardest part of picking one is knowing which free plan is actually enough for real work. What AI tool has saved you the most billable time this year?
Just like AI, soon we will be made to believe it's not AI anymore, it's SI. Something more advanced.
But the same way AI lacks a soul, so will SI.
Mastering the tool is good. Selling it as a replacement for humans is just hype.
Be at the top of your game. Build connections, do your own research and planning, and keep finding ways to improve.
It's not that AI is bad. I always wanted something to handle the boring tasks, so I could do the work I love. Not something that takes over the work I love, and botches that too.
P.S. This is a 4-second shot I made in 2023 for Paramount Students. I just added the labels AI and SI on top, and see how perfectly it fits, picturing another ERA OF HYPE SELLING!
Si is coming sooner than expected.