The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Back to feedPost
Building a management system is way more scientific than people give it credit for, so it's no surprise that we start with a definition and understanding of context.
Clause 4 is the foundation of every ISO management system standard, ISO 9001, 14001, 45001, and 27001 all start with understanding the organization and its context, but paradoxically, it's often the most overlooked.
It breaks down into two steps:
1.Identify the internal and external issues that affect your ability to achieve intended results. It's literally like describing your activity and what can affect it.
2.Identify and understand the needs and expectations of your interested parties. By interested parties, we mean those who can affect, or be affected by, your management system (customers, employees, suppliers, regulators, shareholders...). Of course, they don't all matter at the same level, which is why you need to determine which of their expectations become actual requirements for your system.
Together, these two clauses feed directly into determining the scope of the management system: what's in, what's out, and why.
The standard doesn't ask for a specific method, SWOT and PESTLE are the most commonly used tools for context analysis, but they are not requirements. What the standard does ask for is evidence that this thinking actually happened, and that it's revisited when the context changes.
And we'll see that all these standards are designed the same way, not to impose, but to guide.
#ISO9001#ISO14001#ISO45001#ISO27001 #ContextOfTheOrganization #SWOT #PESTLE #QHSE #RiskBasedThinking
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Related posts
Problem: Barbershop taking bookings on Instagram DM, no-shows 40%, no client history, manual payment tracking.
What I built:
→ Client booking website - pick barber, service, time slot, pay deposit
→ Automatic SMS/WhatsApp reminders to reduce no-shows
→ CRM dashboard - client history, favorite cuts, lifetime spend, retention
→ Admin panel - barber schedules, daily sales, payouts
→ Stripe , secure payments & auto receipt.
Result: Bookings 24/7 without DM, no-shows dropped to 5%, owner sees revenue from phone.
Title:
Full-Stack Web & Desktop Software Development | UI/UX & Brand Identity Design
Description:
Specializing in end-to-end software development and visual branding. I build high-performance web applications, cross-platform desktop software (including comprehensive travel booking and management systems), and interactive admin dashboards. Combining robust backend engineering with intuitive UI/UX design and modern logo/brand identity creation, I deliver complete, scalable digital solutions tailored to elevate your business.
Skills / Tags:
Web Development • Desktop Apps • Java • UI/UX Design • Logo Design • Full-Stack
I supported the implementation of NetSuite as the company transitioned from disconnected, manual processes into a more centralized ERP environment. My role focused on translating day-to-day operational needs into practical system requirements, including workflows, custom forms and fields, saved searches, inventory and manufacturing processes, and user access. I worked across departments to identify gaps, improve how information moved through the business, test processes, and help teams adopt NetSuite in their daily work. The goal was to build a system that supported the actual operation while improving visibility, consistency, and accountability as the company continued to grow.
