I redesigned a complex frontline housing workflow into a clearer operating system for intake, eli...I redesigned a complex frontline housing workflow into a clearer operating system for intake, eli...
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I redesigned a complex frontline housing workflow into a clearer operating system for intake, eligibility, service tracking, funding decisions, reporting, and staff continuity. The structure separated repetitive administrative work from decisions requiring human judgment, reduced duplicated effort, and created stronger visibility across the full client journey. This portfolio reconstruction uses sanitized examples and synthetic data; no participant, employer, or funder records are included.
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The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started