This is the "Ask" tab inside Client Hub. Built for one thing: knowing what to do next with a clie...This is the "Ask" tab inside Client Hub. Built for one thing: knowing what to do next with a clie...
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Most of my client relationships run 100% async—no calls, no meetings.
It sounds counterintuitive for creative work like Pinterest strategy, but it actually works better: clients send me context once, I turn it into a plan, and updates happen on their time, not mine.
The trade-off is I have to over-communicate in writing. Every update includes what's done, what's blocked, and what I need from them—no guessing required on either end.
If you've ever wished a freelancer just... handled it without needing a weekly call, that's the kind of collaborator I try to be.
The easy trap with a SaaS homepage is listing every feature and hoping something lands. What actually moves people to book a demo is picking the few that matter most and stringing them into one story, not a feature dump.
Right now, that story centers on three things: surfacing overdue follow ups before anyone has to ask, keeping the full client relationship visible on one screen, and automations that handle renewal flags and follow ups in the background. Each one earning its place before the next gets added.
After 6+ years of building websites, I’ve learned to ask one question early: “Who will update this after launch?”
The answer shapes the CMS, navigation, and handoff.
Fellow developers, what’s one question you always ask before starting a project?