How I improve support operations: I map recurring ticket patterns, turn root causes into clear SO...

How I improve support operations: I map recurring ticket patterns, turn root causes into clear SO...How I improve support operations: I map recurring ticket patterns, turn root causes into clear SO...

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Jonatan Rajoy

• 1d

How I improve support operations: I map recurring ticket patterns, turn root causes into clear SOPs, and automate repetitive routing and follow-up. In a technical support role, I configured Zendesk workflows and analyzed thousands of tickets to surface workload trends and reduce manual support tasks by 20%.

Runo E

pro

• 19h

Being busy and being productive are NOT the same thing.

I see this happen all the time.

A founder has 12 tabs open.

Emails waiting.

Meetings to schedule.

A spreadsheet that needs updating.

Three people waiting on a follow-up.

And somehow the most important task of the day still hasn't been touched.

That's where good support makes a difference.

Not just completing random tasks.

It's creating enough structure that you can actually focus.

Organize the calendar.

Clean up the inbox.

Track the follow-ups.

Document the process.

Handle the things that don't need you.

A good VA/EA doesn't just save you time.

They give you back your attention.

And sometimes that's more valuable.

What's one task that steals way too much of your attention every week?

#VirtualAssistant #ExecutiveAssistant #Operations #Startup #Founder #Productivity #RemoteWork

Jackson Mickle

• 1d

Hello! If someone could help me with the work related with IT, please message to me. The ideal one would be based in PL/BG and able to speak English. I want to meet someone who can contribute to ongoing projects.

Deliverables – Support – Collaboration Software development experinece is Plus Thank you! Contact: jakson950102@gmail.com

Nichole Thomas

pro

• 1d

I help businesses bring structure to busy operations through organized workflows, documentation, scheduling, process improvement, and day-to-day administrative support. My focus is simple: create systems that make work easier, clearer, and more efficient.