Your customer has probably written the best sentence on your website.
Chances are you didn't even notice it.
Halfway through a testimonial somebody casually says:
"I finally slept through the night."
Everything changed for me at that point.
Earlier I'd read paragraphs explaining the founder's approach.
Meanwhile one customer had just done a better job of selling the business in seven words.
Funny, isn't it?
Founders spend days polishing the homepage.
Reality turns up later wearing quotation marks.
Guess which one I believe first.
Experience beats explanation.
Proof beats philosophy.
People who've lived it beat people describing it.
Maybe that's why I keep finding the strongest copy buried halfway down a page.
Perhaps nobody thinks to promote it because they didn't write it.
That's exactly the sort of thing I end up pointing out in website audits.