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Customer Support & Virtual Assistance. Managed Zendesk & Intercom for US clients. Handled 40+ tickets/day with 98% satisfaction rate. Live chat, email support, client onboarding. Tools: Zendesk, Intercom, Slack, Notion.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Homestay Booking Website with Direct Enquiry System
Built a high-converting booking website for a homestay in Varkala.
Problem:
The owner relied on third-party platforms and lost revenue in commissions.
Solution:
I developed a direct booking website with WhatsApp enquiry integration, allowing customers to contact the owner instantly.
Key Features:
• Mobile-first responsive design
• Direct enquiry system (no middleman)
• WhatsApp integration
• Fast loading performance
• SEO-ready structure
• Clean UI focused on conversions
Goal:
Increase direct bookings and reduce dependency on platforms like Airbnb.
Full-Stack Ride Booking Platform with Admin Panel & Payments
Developed a full-stack booking platform for water ride experiences including canoe, kayaking, shikkara, and houseboats.
Stack:
Next.js (frontend), Node.js & Express (backend), MongoDB (database), Tailwind CSS (UI)
Problem:
Manual booking processes and third-party dependency make it difficult to manage rides, pricing, and customer flow efficiently.
Solution:
Built a scalable platform with a user-facing booking system and a dedicated admin panel to manage rides, pricing, and bookings.
Key Features:
• Full-stack architecture (Next.js + Node.js + MongoDB)
• Dynamic ride listing and pricing system
• Admin dashboard for managing rides and bookings
• Booking flow with structured user input
• Payment-ready system integration
• Responsive mobile-first UI
Goal:
Provide a scalable booking solution that allows operators to manage their business efficiently while improving user booking experience.
A Notion system I built for consultants who are tired of losing track of their calls and chasing down the numbers at the end of the month.
Log every session, track outcomes, see your income at a glance.
Clean and simple for scalable operations.
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