Built an automated service management workflow using n8n that collects complaints, updates records, and sends confirmation emails automatically to reduce manual work and improve response time.
An AI-powered phone receptionist built for real estate agencies that answers inbound calls, qualifies leads in real time, and books showings directly to Google Calendar — all within the call itself, with no manual follow-up required.
The problem: Real estate agencies routinely lose leads to missed calls — after-hours inquiries, calls during showings, or overflow during busy periods. A slow callback often means the lead has already moved on to a competitor.
What it does:
Answers every call instantly, 24/7
Naturally qualifies the caller (buy/sell intent, area of interest, showing vs. agent call)
Collects contact details and preferred timing conversationally
Checks real-time calendar availability before booking
Prevents double-bookings and duplicate entries automatically
Confirms the appointment out loud before ending the call
Built with: Retell AI (conversational voice layer), n8n (workflow automation and business logic), Google Calendar API (scheduling)
Available for: Custom builds for real estate agencies, brokerages, or property management companies looking to stop losing leads to missed calls
Save hours of manual administrative work with AI automation.
I built this independent AI automation prototype to demonstrate how an administrative quality review process can be streamlined using n8n, OpenAI, Gmail, and Supabase.
Instead of manually receiving emails, checking attachments, reviewing documents for missing information, recording case details, deciding whether a follow-up is required, and writing follow-up emails, the workflow automates these repetitive steps.
The workflow:
Gmail Intake → Document Routing & Extraction → AI Quality Review → Case Record & Decision → Professional Follow-up Email
The AI analyzes the submitted information, identifies missing or inconsistent data, structures the results, and determines whether a follow-up is required. If necessary, it automatically generates a polished follow-up email for the management team.
The goal is simple: reduce hours of repetitive administrative work, speed up the review process, and allow teams to focus on work that actually requires human judgment.
This is an independent portfolio prototype using fictional/sample data. It is not an official ISYS system, project, or client engagement, and is not affiliated with ISYS Solutions.