AI-Powered Email Triage for Effective Customer Support WorkflowAI-Powered Email Triage for Effective Customer Support Workflow
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Customer Support Workflow is an AI-powered email triage system built in n8n that automatically handles incoming Gmail messages. It uses a Groq-powered Text Classifier to detect whether an email is a customer support request, then routes it to an AI Agent that searches a Pinecone knowledge base using Google Gemini Embeddings to generate accurate, grounded responses. Non-support emails are silently ignored, keeping the workflow clean and focused.
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The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started