Lately I get a lot of requests for product audits (in terms of UX/UI and sometimes even with suggestions for CX!!). Most of them are new products built fast, often with AI
I just finished 1 for a train booking site: 2 reports, mobile and desktop, 54 findings. Every finding has a number, a screenshot with the problem marked, why it matters to the customer, the exact fix and a priority
The format is the point - > you can hand it to your developer or straight to Claude and it can apply the fixes one by one
If you're about to launch something new and want a designer's eyes on it first, send me a message 😉
Btw, how often do you audit your product? I think it should happen before every launch and in the process with received data
A practical example of my experience improving cross-functional operations across Finance, Billing, Payroll, and Accounts Payable.
My work involved identifying process gaps, redesigning workflows, clarifying responsibilities, and developing tracking mechanisms to improve operational visibility and accountability.
Reconstructed from real professional experience, with confidential information excluded.