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Managed end-to-end customer success and dispute resolution for one of the world's largest retail ecosystems, focusing on financial transaction integrity and high-volume e-commerce support.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Shopify Abandoned Cart Recovery Automation 🛒
Ever wondered how many potential orders an online store could miss when customers add products to their cart but leave without completing checkout?
I built an abandoned cart automation workflow using Activepieces, Shopify, Google Gemini, Gmail, and WhatsApp Business.
⚙️ How It Works
🛒 Cart Trigger: Detects an abandoned checkout event from Shopify.
🔀 Conditional Routing: Routes the workflow based on configured conditions.
🤖 AI-Powered Messaging: Gemini generates a personalized reminder message.
💬 WhatsApp Reminder: Sends a cart reminder through WhatsApp Business.
📧 Email Reminder: Sends a follow-up email to encourage the customer to complete checkout.
💡 How It Can Help E-commerce Businesses
Remind customers about products left in their carts.
Reduce repetitive manual follow-up work.
Make customer communication more consistent.
Create an opportunity to recover potentially lost sales.
Tools Used: Activepieces | Shopify | Google Gemini | Gmail | WhatsApp Business
Project Type: Personal Automation Project
I built this workflow to demonstrate how automation can support abandoned cart recovery for Shopify and D2C businesses.
Interested in automating your store's customer follow-ups? Let's connect.
Great workflow! Combining AI and automation is a smart way to improve customer follow-ups and recover missed sales
Most "where is my order?" emails can be answered by the store itself.
Shopify's new customer accounts let shoppers sign in with an emailed code, track orders, buy again, and start returns.
Letting shoppers track orders and start returns themselves kills a lot of support emails before they exist. Do you customize the new accounts pages per brand, or is the default good enough?
A modern furniture and home décor e-commerce website designed to create a seamless and engaging online shopping experience. Featuring a clean layout, elegant product displays, organised furniture categories, promotional offers, flash sales, and daily deals. The design combines a sophisticated green-and-white colour palette with warm yellow accents to create a welcoming and professional digital storefront. Every section is structured to improve product discovery, simplify navigation, build customer trust, and encourage online purchases.
