Starting from an observation of how many teams struggle to manage customer conversations across multiple channels, I developed this study case to explore a more centralized and efficient solution. Krool is designed as an AI-powered communication and CRM platform with a single main dashboard that unifies all interactions, reduces manual work, and helps teams automatically prioritize leads through AI. Check the details : https://www.behance.net/gallery/233681637/Krool-CRM-Dashboard