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Developed a CRM system for a diagnostic laboratory that streamlines online home sample collection. The platform allows customers to book home sampling appointments, assigns phlebotomists for sample collection, manages test requests, tracks reports, and simplifies the entire laboratory workflow through a centralized dashboard.
The network for creativity
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Creatives on Contra have earned over $150M and we are just getting started
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Amaan | Contra × Bubble Challenge 🚀
Amaan comes from the Arabic word أمان — meaning safety.
We all know the feeling of buying something from a stranger online…
You send the money and just hope the “imaginary product” actually shows up.
So I’m building Amaan — a social commerce platform where your money stays protected and held until you receive your product and confirm delivery.
Buy with confidence. Sell with trust. 💯
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AI Business Operations Dashboard & Workflow Automation Platform
Overview
This project focused on creating a centralized business operations platform that brings customer data, sales activity, automation workflows, and operational visibility into one intelligent dashboard. The objective was to reduce fragmented processes and provide a single source of truth for daily business operations.
The Challenge
The business managed information across multiple disconnected tools, making it difficult to track leads, monitor workflow progress, assign tasks, and understand operational performance.
My Solution
I designed an integrated platform that combines automation, CRM workflows, and business intelligence into one connected system.
Core capabilities:
Centralized business dashboard
Lead and customer management
AI-assisted workflow automation
Task and activity tracking
CRM synchronization
Real-time operational visibility
Automated notifications and routing
Connected reporting system
Workflow
Data enters from websites, WhatsApp, and internal processes.
Automation routes information to the appropriate workflow.
AI assists with classification and operational tasks.
The dashboard provides a live view of business activity.
Teams take action from one centralized workspace.
My Role
Business systems architecture
Workflow analysis
Dashboard UX planning
Automation design
CRM integration strategy
Business intelligence structure
Technologies
Business Dashboards
AI Automation
CRM Systems
Workflow Automation
Data Integration
Business Intelligence
Outcome
The completed platform transformed multiple disconnected operational processes into one connected digital system, giving the business better visibility, improved workflow coordination, and a more scalable operational foundation.
Skills
Business Intelligence
Dashboard Design
AI Automation
CRM Integration
Workflow Architecture
Digital Transformation
I built CarMe, a premium, full-stack web and database application designed to redefine the car rental experience across Morocco. It features a dynamic multi-step booking engine, an interactive node-based routing map, and a seamlessly filtered fleet inventory. Why: The standard car rental process can often feel opaque and fragmented. I wanted to engineer a digital-first solution that prioritizes transparency (no hidden fees, instant confirmation) and luxury. The goal was to bridge the gap between high-end customer service—like airport meet-and-greets—and a flawless, modern UI.
like it only wished it woudnt need a log in upfront