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I don’t only design websites to make them look good. I build funnels that help people understand your service, trust your business, and take the next step—whether that’s requesting a quote, booking an appointment, or placing an order.
Many businesses are already getting visitors and messages, but customers leave because the process is confusing or they have to wait too long for a reply. I help make that journey simpler with a clear page, an easy booking or enquiry process, and automatic follow-ups.
The goal is simple: make things easier for your customers and help your business turn more interest into real bookings.
If this sounds like something your business needs, send me a message.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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A streamlined customer journey designed to move visitors naturally from the homepage → collection → product page → cart → checkout, with each step optimized for clarity, trust, and conversion.
A useful website assistant needs a clear next step.
I designed and built LeadDesk AI around a small but important handoff: a visitor gets an answer, then the business receives an enquiry it can act on.
For a service business, those two moments belong in the same experience.
Three decisions shaped the product:
1. Start with the visitor’s question.
The assistant draws on approved business FAQs, includes source links, and provides a fallback when it cannot answer. I wanted the boundaries of its knowledge to be part of the experience.
2. Make the transition to a quote clear.
A structured request form gives the visitor an obvious next step and collects the details the business needs to follow up.
3. Design the handoff for the owner, too.
A private lead inbox brings enquiries, status tracking and CSV export together. The customer-facing interaction is only one part of the workflow.
I took this from interface design through full-stack development and deployment using Python and FastAPI.
The video shows the independent Noerong product with BrightHome Cleaning data. The dashboard figures are demo values.
The detail I care about most: what happens after the answer.
Explore the project: noerong.com/projects/leaddesk-ai
