The bar has never been lower for customer support. Especially in the age of AI. Everyone has had at least one terrible support experience with a large business that definitely could have invested more resources to make it at least decent (trying so hard to not tag any examples here). Businesses are investing hard in AI while they should be starting with their human support. If you already have yourself a good human support team, send me a message, and we’ll automate it to lower costs and time 😁.