Starbucks Closures and the Cost of Losing Brand AuthenticityStarbucks Closures and the Cost of Losing Brand Authenticity
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Starbucks is closing 250 stores and talking about making the remaining ones feel more like actual coffee shops again.
That's kind of wild when you think about it: scale a brand so hard you have to rebuild the thing people liked about it in the first place.
What brand has done this worst?
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