AI Billing & Case-Note Automation from Email (TraceFlow)
Support coordinators were losing billable hours because the work happened in email and meetings and never got recorded. I designed and built TraceFlow, a live SaaS that connects a coordinator's Google or Microsoft mailbox. It uses AI to draft case notes and capture billable activity from emails and calendar meetings, and prepares it for invoicing. It includes Stripe subscriptions with a 14-day free trial.
Skills: Next.js, PostgreSQL, Claude API, Gmail API, Stripe, AI data extraction