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Spoktra is an AI-powered call performance evaluation platform designed to help businesses understand how well their sales or customer-service teams perform during calls.
Key features
1. Call transcription
Converts recorded conversations into text so managers can review what was said without listening to the entire recording.
2. AI performance scoring
Evaluates calls against performance criteria and generates scores to help identify strong and weak areas.
3. Coaching recommendations
Highlights mistakes, missed opportunities and areas where employees can improve their communication and call-handling skills.
4. Performance leaderboards
Compares team members using their call scores, helping managers identify top performers and employees who need additional support.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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