Support teams sit at the intersection of product, operations, finance, and customer trust. When t...

Support teams sit at the intersection of product, operations, finance, and customer trust. When t...Support teams sit at the intersection of product, operations, finance, and customer trust. When t...

The network for creativity

Join 1.25M professional creatives like you

Connect with clients, get discovered, and run your business 100% commission-free

Creatives on Contra have earned over $150M and we are just getting started

Back to feedPost

Simay Aydin

• Jan 15

Support teams sit at the intersection of product, operations, finance, and customer trust. When that intersection isn’t designed properly, the result is stress, inconsistency, and leadership firefighting.

My background is in leading and scaling global SaaS support and customer operations. I don’t approach this work as a theoretical consultant—I design and implement systems that real teams can actually run.

My services focus on: • support & operations transformation • diagnostic sprints for fast clarity • customer advocacy and review growth strategies, including G2 programs that previously generated ~750 verified reviews and 90+ platform badges

If you’re exploring external support to stabilize or elevate your customer operations, I’m happy to have a short, no-pressure conversation to see if there’s a fit.

Delight Agency

• Oct 2

What if customer questions answered themselves? 🤖 In this quick demo, a customer asks about delivery. The workflow reads the enquiry, works out what it's about, and drafts a reply from approved business info. Your team just checks and sends. Less repetitive typing, faster replies. Sample data demo, built with n8n. Want something like this for your online store? Send me a message. 📩 #AIAutomation #n8n #eCommerce #CustomerSupport #SmallBusiness #Automation

AI Automation Business Workflow Automation N8N

Johnson Afolabi

• 1d

The draft reply pulled from approved info cuts repetitive typing and speeds up response time.

Kalki Sivakumar

• Oct 3

I’m currently taking on a few new projects around B2B lead generation, prospect research, CRM management, business operations, and executive support.

If you’re a founder, consultant, or growing team that needs help with:

• Finding and qualifying the right prospects • Building targeted lead lists • Managing CRM and follow-ups • Researching companies and decision-makers • Organising day-to-day business operations

I’d be happy to support.

I’m especially interested in working with businesses that need reliable, hands-on support without adding another full-time hire.

If you have a project coming up, feel free to message me.

Akriti Srivastava

• Oct 1

Hi everyone! 👋

I’m Akriti Srivastava, a Virtual Assistant & Customer Support professional available for remote freelance work.

I help businesses with:

• Customer Support • Chat & Email Support • Lead Generation • Web Research • Customer Follow-ups • Data Entry • Virtual Assistant Tasks

I focus on clear communication, organized work, timely updates, and professional customer handling.

I’m currently open to freelance projects and ongoing remote support.

If you need reliable remote support for your business, feel free to connect with me. 😊

#VirtualAssistant #CustomerSupport #RemoteWork #Freelancer #LeadGeneration #VirtualAssistantServices

Back to feed