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🤖 What if every customer conversation could become a source of actionable insight?
Hear is an AI-powered contact centre intelligence platform designed to help CX, compliance, operations, and sales teams understand what’s happening across customer interactions—and act on it faster.
Instead of relying on manual reviews or limited call sampling, Hear analyses conversations across calls, chats, and tickets, turning them into a searchable source of customer and operational intelligence.
What can you explore with Hear? 👇
🧠 Conversation Intelligence — Ask questions about customer interactions using natural language and get contextual answers.
📊 Automated Quality Assurance — Evaluate interactions at scale and identify coaching opportunities.
🛡️ Compliance Monitoring — Monitor conversations for compliance risks and receive alerts when issues arise.
📈 Sales & Revenue Insights — Identify buying signals, opportunities, and potential churn indicators.
🎯 Customer Experience — Understand customer sentiment, recurring problems, and the reasons behind escalations.
🤖 AI Agent Monitoring — Monitor AI-agent conversations across more than 60 behavioural signals, including hallucination, security, compliance, quality, customer experience, and performance.
Explore here: https://uiuxshowcase.com/resources/hear-interaction-intelligence-for-cx/
A fascinating platform for anyone interested in the intersection of AI, customer experience, conversation intelligence, and contact centre technology. 🚀
The network for creativity
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Created in collaboration with our friends at Recog Technologies, this promotional video introduces NexCM, Sagara Health’s AI-powered care management platform that turns conversations into structured records and actionable follow-ups.
We focused on making a complex workflow easy to follow, bringing the product’s story to life through clear visuals, thoughtful pacing, and a clean, cohesive presentation. The story centers on a simple goal: less time on documentation, more time caring for people.
Made by saasmotiondesign.com
#MotionDesign #SaaSVideo #HealthTech #ProductVideo
Complex healthcare AI explained with impressive clarity.
When a rep is on the phone with a customer they need to orient quickly.
Is this a new customer or an existing one? What was the last thing that happened on this account? What are they likely calling about?
Switching between tools to find that information while someone is on the line creates delays and mistakes.
We designed this view around one principle: show the most recent and relevant information first without overwhelming the rep with the full history.
Documents, appointments, and activity are all accessible but the screen leads with what is important at the moment.
The rep can read the relationship in seconds and navigate to whatever the customer is asking about without losing the thread of the conversation.
The personal information on the right gives the rep everything they need to have an informed conversation from the moment they open the screen.
AI That Talks. AI That Takes Action.
What if your business could handle customer calls without requiring a human for every repetitive conversation?
DevSynt builds AI voice agents that can:
• Answer customer calls
• Understand natural conversations
• Qualify and capture leads
• Schedule appointments
• Answer frequently asked questions
• Connect with CRMs and business systems
• Trigger automated workflows and actions
The real value isn't just making an AI that can talk.
It's connecting the conversation to the right business action.
Voice → AI → Action
Built for real business workflows.
