A WhatsApp chatbot that automates tasks is NOT the same as a custom-built web application.
And honestly, I’ve noticed how much people love AI-powered WhatsApp bots lately.
As someone who develops AI workflows and custom websites, I personally believe that combining a well-built web application with AI puts you one step ahead.
Imagine having a custom interface, your own database, automated workflows, and an AI agent working together in one place.
That’s a completely different level of flexibility.
Don’t get me wrong: WhatsApp bots aren’t always the inferior option. They’re great for customer-facing interactions and quick communication.
But personally? I’d rather give customers a dedicated web experience whenever the project calls for it.
When the web app and the bot share one database, which side owns the conversation state: the n8n workflow or the app? That choice seems to decide whether a customer can switch between WhatsApp and the web view mid-request.
Hiring AI video and image creators for a two month project, remote or in London 🎬
You’d be making functional product videos and images for a major European appliances retailer. AI workflow experience is a must (Weavy, ComfyUI, Flora or similar), and node based or coding skills are a big plus.
If that’s you, or you know someone great, drop a comment or DM me your portfolio 🙏