WhatsApp Chatbots vs. Custom Web Apps for AI AutomationWhatsApp Chatbots vs. Custom Web Apps for AI Automation
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A WhatsApp chatbot that automates tasks is NOT the same as a custom-built web application.
And honestly, I’ve noticed how much people love AI-powered WhatsApp bots lately.
As someone who develops AI workflows and custom websites, I personally believe that combining a well-built web application with AI puts you one step ahead.
Imagine having a custom interface, your own database, automated workflows, and an AI agent working together in one place.
That’s a completely different level of flexibility.
Don’t get me wrong: WhatsApp bots aren’t always the inferior option. They’re great for customer-facing interactions and quick communication.
But personally? I’d rather give customers a dedicated web experience whenever the project calls for it.
Are you Team WhatsApp Bot or Team Web Bot?
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