Fixing a Carrier Mapping Bug in Tracking UpdatesFixing a Carrier Mapping Bug in Tracking Updates
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A tracking update went out with the wrong carrier link.
A mapping mix-up between two courier integrations sent a customer to the wrong tracking page. Small, but confusing fixed by validating the carrier ID before every update sends.
→ A tiny mapping bug can undo an otherwise great automation.
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That carrier ID check before each update stops the wrong link from slipping through.
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