💔 Why are customers leaving the bank? I analysed 5 years of bank churn data (2020–2024) using Ex...💔 Why are customers leaving the bank? I analysed 5 years of bank churn data (2020–2024) using Ex...
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Olaolu Motojesi
• Dec 29
💔 Why are customers leaving the bank?
I analysed 5 years of bank churn data (2020–2024) using Excel & Tableau to find out!
🔑 Key findings:
Average Churn Rate: 20.36% (1 in 5 customers leave yearly).
High-Risk Segments: Females, Gen X/Millennials, single-product holders, inactive users.
Peak Churn Months: March & December.
I turned raw data into actionable strategies for retention campaigns and personalised marketing.
Explore the interactive dashboard & full insights here: [Paste your Tableau Public or GitHub Link Here]
#DataAnalysis #Tableau #Excel #ChurnAnalysis #Banking #DataVisualisation #Consulting
TableauData VisualizationConsultingData AnalysisMicrosoft ExcelSQL
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