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š Why are customers leaving the bank?
I analysed 5 years of bank churn data (2020ā2024) using Excel & Tableau to find out!
š Key findings:
Average Churn Rate: 20.36% (1 in 5 customers leave yearly).
High-Risk Segments: Females, Gen X/Millennials, single-product holders, inactive users.
Peak Churn Months: March & December.
I turned raw data into actionable strategies for retention campaigns and personalised marketing.
Explore the interactive dashboard & full insights here: [Paste your Tableau Public or GitHub Link Here]
#DataAnalysis #Tableau #Excel #ChurnAnalysis #Banking #DataVisualisation #Consulting
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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