SaaS Help Center Audits for Accurate, Up-to-Date ArticlesSaaS Help Center Audits for Accurate, Up-to-Date Articles
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Most SaaS help centers fail the same way: the article says "click Settings", but Settings moved two releases ago. When I built a 196-article help center for a B2B SaaS, the rule was simple: every step gets clicked in the live product before it ships. 609 screenshots, 17 categories, 84,912 words. It is slower. It is also the only way a help article actually stops a support ticket. If your docs were written once and never re-checked, start with your 10 most-viewed articles. That is where old screenshots hurt most.
Back to feed
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started