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Telecom Customer Churn Analysis Dashboard
I recently completed a Power BI dashboard focused on customer churn analysis in the telecom industry.
Key insights from the project:
✅ Identified customer churn patterns
✅ Compared profiles of joined, stayed, and churned customers
✅ Analyzed key drivers of customer attrition
✅ Evaluated high-value customer retention risks
✅ Developed data-driven retention recommendations
This project demonstrates how data visualization can help businesses understand customer behavior and make informed decisions to improve retention and revenue.
The network for creativity
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