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AI-Powered Lead Qualification & Automated Follow-Up System
Designed and automated an end-to-end lead qualification and follow-up workflow that turns incoming requests into structured, actionable lead data.
The system receives new data through a webhook, processes and analyzes it with an AI model, executes custom JavaScript logic, and uses conditional routing to determine the appropriate next action. Qualified records are stored in Google Sheets while automated API requests, email notifications, timed follow-ups, and additional verification steps keep the process moving without manual intervention.
The workflow is designed to reduce repetitive sales operations, improve response speed, maintain organized lead records, and ensure prospects receive the appropriate follow-up based on their status.
Key Capabilities
AI Processing
Uses an AI model to analyze and process incoming information.
Intelligent Routing
Conditional logic determines which automation path each lead follows.
Lead Data Management
Automatically records relevant information in Google Sheets.
API Integrations
Connects external services through HTTP/API requests.
Automated Communication
Triggers personalized email messages based on workflow conditions.
Timed Follow-Ups
Wait steps allow follow-up sequences to happen automatically at the appropriate time.
Custom Logic
JavaScript processing handles data transformation and workflow-specific rules.
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The AI handles all routing automatically.
Thus, manual appointment creation is an edge case, something that happens when a specific customer request or exception requires human intervention.
When that happens, the system surfaces available technicians ranked by fit and shows how much distance and time the appointment adds to their route for that day. The manager picks from a ranked list rather than guessing.
The typography and color choices were made with one thing in mind: the platform needs to feel embedded in whatever system the client is already using rather than standing out as something foreign. We kept everything deliberately neutral.
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Visit the live app here: https://paws-and-puddle-pro.lovable.app/
Meet Sam. He runs a highly requested mobile pet grooming van in Denver, but standard booking calendars are quietly killing his margins. Because generic apps let customers pick any time slot they want, Sam spends two to three hours a day zig-zagging across the city in traffic, burning fuel and losing out on actual appointments just to accommodate a messy schedule.
To fix this, I built Paws & Puddle, a web app that solves his geographic routing nightmare before a booking ever hits the calendar. Instead of a basic form, I engineered a zero-click geo-gate. It automatically fetches a user's zip code via location services and dynamically filters the calendar to only show availability for the specific days Sam’s van is already assigned to their neighborhood.
Because forced logins instantly kill conversion rates, I designed a completely frictionless guest checkout. But to ensure long-term retention, the Thank You page features a "Guest-to-Auth" funnel that seamlessly converts their inputted data into an account post-booking, simply by asking the user to "set a password to track your van's ETA."
Backed by a full operator console where Sam can manage custom service zones, assign route days, and trigger automated status emails, this build proves that premium, minimalist design and aggressive problem-solving belong in the exact same app.
Check out the demo video below to see the end-to-end flow in action! @Lovable #lovablechallenge
Very nice visual design. I love the dog drawings 😍