Check it out (https://contra.com/p/UFmv3kqE-live-chat-and-ticket-support-specialist-at-bandit-bikes)

Check it out (https://contra.com/p/UFmv3kqE-live-chat-and-ticket-support-specialist-at-bandit-bikes)Check it out (https://contra.com/p/UFmv3kqE-live-chat-and-ticket-support-specialist-at-bandit-bikes)

The network for creativity

Join 1.25M professional creatives like you

Connect with clients, get discovered, and run your business 100% commission-free

Creatives on Contra have earned over $150M and we are just getting started

Back to feedPost

Shaheer Fasihi

• Feb 2

Check it out

Gmail Slack Zendesk

Live Chat and Ticket Support Specialist at Bandit Bikes

• Jul 26

Built a support automation system that keeps helpdesk tickets and CRM records perfectly in sync.

When a customer opens a ticket, the workflow: • Captures the request from the helpdesk • Auto-tags priority and topic • Creates/updates the CRM contact + case • Alerts the right agent in Slack • Closes the loop when the ticket is resolved

Stack: CRM · Zapier · Helpdesk · Slack

Impact: • Response lag reduced by ~65% • 100% of tickets auto-tagged • Missed follow-ups nearly eliminated • Support + sales always working from the same data

Great for growing teams that want faster support without losing CRM visibility.

Zapier AI Automation Business Workflow Automation Customer Support Slack Zoho CRM

Božidar / SneR85 Ćalić

• Jul 26

Framer Website Designer for Agency Projects

Omotunde Aanuoluwapo

• Jul 26

Built an end to end lead automation system that turns new inquiries into CRM ready contacts instantly.

When a lead submits a form, the workflow: • Captures and cleans the data • Scores the lead automatically • Creates/updates the CRM contact • Sends a Slack alert to the sales team

Stack: Zapier · CRM · Slack · Email

Impact: • 247 leads processed in 30 days • 98.4% sync success rate • 12 hours saved per week • Zero manual copy paste