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An overview of my language pairs, specializations, and interpretation workflow as a Senior Medical Interpreter — from pre-call preparation through real-time OPI/VRI interpretation to confidential post-call documentation.
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A concept AI assistant for a medical equipment maker. It answers customer and staff product questions in about 2 seconds, using only the company's own manuals, and shows the exact page each answer came from. Anything tricky goes to a real person along with the full chat. It cuts support time and gives customers answers around the clock. Concept project by Ascalify.
Getting the exact manual page in two seconds cuts the back and forth of searching. When a question trips up the bot, handing the whole chat to a human keeps context intact.
A booking shouldn’t cost a professional 20 messages before the real work even begins.
That’s why I built Gigi Digestive Wellness: a bilingual booking experience designed for wellness professionals who work with international clients and need to reduce friction, administrative work, and repetitive conversations.
From the first click, clients can choose their language, wellness goal, session type, and appointment time in their own timezone. Then they complete a 3-question Smart Pre-Visit, adapted to what they need and the type of session they selected.
No endless forms.
No timezone confusion.
No chasing payments.
No unnecessary messages just to reschedule.
Clients can review their appointment, confirm it, make a demo deposit, and manage changes on their own.
Meanwhile, the professional gets appointments, payments, pre-visit preparation, reschedules, and follow-up information organized in one place.
The goal wasn’t to replace the human connection.
It was to remove everything that gets in the way before that human connection even begins.
From:
“Can I book with you?”
to:
“You’re booked.”
Less admin. Less friction. More prepared, confirmed appointments.