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The competitor: Picture this: a plumber has 800
past customers in an old spreadsheet.
He has 11 reviews on Google. The
competitor down the road has 200.
He has never sent those 800 people.
a single message. Every job comes from someone searching or someone calling.
It isn’t bad service. It’s a
business with no system for staying in touch.
Does your business have a list like that sitting somewhere? 👇
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Quote Follow-Up Automation for HVAC & Plumbing
Most home-service quotes don’t get rejected, they just go quiet. I built a system that follows up on them automatically.
What it does
Takes each quote through a simple form
Schedules up to 8 timed texts over 30 days
Stops instantly on a reply, a STOP, or a booked/lost update
Uses AI to draft replies to objections, with a human approving every one
Built with safety first
No duplicate texts, even when processes overlap
Only contractor-approved wording is sent
Texts go out only during local business hours
Opt-outs are honored immediately
Stack: n8n, Postgres, Groq, Docker, Twilio
Status: built and tested end to end, ready to pilot.
I build automation systems like this for service businesses. Message me if you’d like one for yours😊 .
What happens when 1,000 people follow a one-person studio? 🎉
1K on Contra, 13 clients hired, a clean 5.0, and zero shortcuts on taste.
Thank you for watching the work.
Brand identity, web and code keep coming. If yours is next, my DMs are open.
5 numbers every small business should know (and most don’t) 👇
Enquiries per month, and where they came from
Conversion rate: how many enquiries become customers
Cost per customer: marketing spend ÷ new customers
Average sale value
Repeat rate: how many customers come back
You don’t need fancy software. A simple spreadsheet updated monthly beats guessing.
Which of these do you track today?
