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Luna Tech — Email Marketing & Automation
Mock project for a fictional e-commerce brand. Built and tested a HubSpot lead-capture and 5-email welcome automation with timed delays and purchase-based branching.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Email marketing becomes more effective when campaign performance is easy to understand. This Email Marketing Dashboard was designed to help teams manage campaigns, monitor performance, and understand audience engagement from one centralized workspace. Built with clear data visualization and intuitive workflows to support more efficient marketing decisions.
📩 Open for new design collaborations.
Your emails can have great content and still feel off-brand.
This video explores how Benchmark Email’s new Brand Kit helps solve that problem — while turning a product update into a simple visual story.
InboxPulse, AI-Powered Omnichannel Customer Inbox
Unify customer conversations, automate responses, and help teams respond smarter with AI.
Project description
InboxPulse is an AI-powered omnichannel customer communication platform designed to bring conversations from multiple channels into one intelligent workspace.
I worked across product strategy, workflow design, AI integration, and product engineering to create a system where teams can manage customer conversations, collaborate efficiently, and use AI to improve response workflows.
The platform combines a unified inbox, AI-powered response assistance, team collaboration, customer management, and communication analytics, helping businesses reduce fragmented workflows and manage customer interactions more efficiently.
Key capabilities
Unified Inbox - manage customer conversations from multiple channels in one place.
AI-Powered Support - generate contextual AI assistance for customer communication.
Omnichannel Communication - connect messaging and website communication channels into a centralized workflow.
Team Collaboration - assign and manage conversations across customer-facing teams.
Customer Management - organize customer information and conversation history.
Real-Time Insights - understand communication activity and team performance through analytics.
