Repair Booking Platform with Workshop Operations DashboardRepair Booking Platform with Workshop Operations Dashboard
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A few weeks ago my girlfriend’s phone died without warning, and everything she needed was on it. Finding a repair shop took hours. Half the websites barely worked, the rest wanted a form and a callback, and nobody could tell us the price or whether they had time. Booking took almost another hour of calls and messages.
The repair itself took 30 minutes. The repair wasn’t the problem; everything around it was. The shop owner was stuck too, answering the same questions instead of fixing devices.
So for the #Base44Challenge I built Reborn: a repair booking platform for customers, with an operations dashboard for the shop.
For customers:
Pick your city and device. If you don’t know the exact model, that’s fine. Diagnose on an interactive 3D model. Instead of filling in a form, you spin the phone or laptop, tap the part that’s broken, or pick from common problems. Describe the issue your way. Type what happened, record a voice note, or add photos. Get an instant quote. A preliminary quote updates as you choose, using the workshop’s own rate card. Nobody has to call you back. Book a real slot. Choose a workshop visit or doorstep pickup, and pick from time slots that are actually available. Track the repair. You get a booking reference to follow every stage.
For the shop (Workshop OS):
One dashboard for every booking, filterable by city, status and technician. Assign a technician. Only technicians in that city show up. Quote approval. The shop sends a quote, and the customer approves it before any work begins. Notes. Internal notes, or notes the customer can see. Settings in one place. Pricing, opening hours, slot capacity, cities, delivery fees and legal pages are all managed here, so customers always see quotes and slots that match how the shop really runs.
Automation:
Every status change emails the customer automatically: device received, technician assigned, ready for return, and so on. An email history log shows each message as sent, failed or skipped. Updates that used to mean phone calls now happen on their own, and the shop gets back to fixing things.
How I built it: I built all of this with Base44. I described what I needed in plain language, and it helped me create the database, the booking flow, the email automation and the dashboard. That let me spend my time on the experience, not the plumbing.
Why it matters: With component prices climbing, repairing what you already own matters more than ever. It’s better for your wallet and better for the planet.
Your tech. Back in motion.
📣 Social posts
#Base44Challenge @Base44
Aditi's avatar
Brilliant in every way.
Punya's avatar
amazing work
Mariya's avatar
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