Ben Nelmes's Work | ContraWork by Ben Nelmes
Ben Nelmes
pro

Ben Nelmes

WordPress Developer | Web Design | Plugins | SEO

Cover image for Bespoke Website Solutions
Custom Development •
Bespoke Website Solutions Custom Development • Integrations • Automation • Problem Solving Not Everything Comes as a Plugin Some of the most valuable website work happens behind the scenes. A business may need its website to behave in a particular way, connect different services, automate a process or solve a problem that doesn't have an obvious off-the-shelf solution. That's where bespoke work comes in. What I Provide I take the requirement, understand what the business is trying to achieve and work out the most practical way of making it happen. That can involve: Custom website functionality WordPress configuration WooCommerce customisation Third-party integrations Payment systems Automation Backend workflows Troubleshooting Existing website improvements The Goal Technology should make running a business easier. My focus is on creating practical solutions that work behind the scenes — even when the most important part of the project isn't something visitors can actually see.
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Cover image for Complete Business Website & Online
Complete Business Website & Online Sales Setup Website Development • E-Commerce • Payments • Launch The Project A complete online presence requires considerably more than an attractive homepage. I build websites around what the business actually needs customers to do — enquire, register, purchase, book or make a payment. My Work Can Include WordPress setup Website structure Responsive page development WooCommerce Products and services Payment processing Contact and enquiry forms Email configuration Automated workflows Analytics Security Domain and hosting configuration Testing and launch Approach Every business works differently, so I don't believe in forcing every client into exactly the same website template. The website and its backend are configured around the way the business needs to operate.
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Cover image for WordPress & WooCommerce Troubleshooting
Problem Solving
WordPress & WooCommerce Troubleshooting Problem Solving • WordPress • WooCommerce • Plugins The Challenge Complex WordPress websites can develop issues that aren't solved by simply changing one setting. Payment gateways, plugins, themes, caching, WooCommerce and third-party services all need to work together. What I Do I investigate the entire process to identify where the problem is actually occurring. This can involve testing checkout behaviour, plugin configuration, payment responses, automation rules, order statuses and interactions between different services. Typical Work Checkout problems Payment gateway issues WooCommerce configuration Plugin conflicts Order-processing problems Website errors Mobile usability issues Third-party integrations Backend configuration Result Problems are approached from the perspective of the complete system rather than applying temporary fixes without understanding the cause.
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Cover image for Website Automation & Business Workflows
Automation
Website Automation & Business Workflows Automation • WordPress • E-Commerce • Email • Backend Systems The Challenge As online businesses grow, simple tasks can quickly become repetitive: processing orders, changing statuses, sending customer communications and keeping different systems working together. What I Did I created and configured automated website workflows designed to remove unnecessary manual work. The objective wasn't simply to build a website — it was to make the website perform useful business processes automatically behind the scenes. Solutions Included Automated order processing Customer email workflows Payment-to-order automation Website form workflows Backend process optimisation Plugin and service integrations Custom conditional behaviour Result Less repetitive administration, fewer opportunities for human error and a website that functions as part of the business rather than simply advertising it.
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