Ben Nelmes's Work | ContraWork by Ben NelmesBen Nelmes
WordPress Developer | Web Design | Plugins | SEO
Bespoke Website Solutions
Custom Development • Integrations • Automation • Problem Solving
Not Everything Comes as a Plugin
Some of the most valuable website work happens behind the scenes.
A business may need its website to behave in a particular way, connect different services, automate a process or solve a problem that doesn't have an obvious off-the-shelf solution.
That's where bespoke work comes in.
What I Provide
I take the requirement, understand what the business is trying to achieve and work out the most practical way of making it happen.
That can involve:
Custom website functionality
WordPress configuration
WooCommerce customisation
Third-party integrations
Payment systems
Automation
Backend workflows
Troubleshooting
Existing website improvements
The Goal
Technology should make running a business easier.
My focus is on creating practical solutions that work behind the scenes — even when the most important part of the project isn't something visitors can actually see. Complete Business Website & Online Sales Setup
Website Development • E-Commerce • Payments • Launch
The Project
A complete online presence requires considerably more than an attractive homepage.
I build websites around what the business actually needs customers to do — enquire, register, purchase, book or make a payment.
My Work Can Include
WordPress setup
Website structure
Responsive page development
WooCommerce
Products and services
Payment processing
Contact and enquiry forms
Email configuration
Automated workflows
Analytics
Security
Domain and hosting configuration
Testing and launch
Approach
Every business works differently, so I don't believe in forcing every client into exactly the same website template.
The website and its backend are configured around the way the business needs to operate. WordPress & WooCommerce Troubleshooting
Problem Solving • WordPress • WooCommerce • Plugins
The Challenge
Complex WordPress websites can develop issues that aren't solved by simply changing one setting.
Payment gateways, plugins, themes, caching, WooCommerce and third-party services all need to work together.
What I Do
I investigate the entire process to identify where the problem is actually occurring.
This can involve testing checkout behaviour, plugin configuration, payment responses, automation rules, order statuses and interactions between different services.
Typical Work
Checkout problems
Payment gateway issues
WooCommerce configuration
Plugin conflicts
Order-processing problems
Website errors
Mobile usability issues
Third-party integrations
Backend configuration
Result
Problems are approached from the perspective of the complete system rather than applying temporary fixes without understanding the cause. Website Automation & Business Workflows
Automation • WordPress • E-Commerce • Email • Backend Systems
The Challenge
As online businesses grow, simple tasks can quickly become repetitive: processing orders, changing statuses, sending customer communications and keeping different systems working together.
What I Did
I created and configured automated website workflows designed to remove unnecessary manual work.
The objective wasn't simply to build a website — it was to make the website perform useful business processes automatically behind the scenes.
Solutions Included
Automated order processing
Customer email workflows
Payment-to-order automation
Website form workflows
Backend process optimisation
Plugin and service integrations
Custom conditional behaviour
Result
Less repetitive administration, fewer opportunities for human error and a website that functions as part of the business rather than simply advertising it.