Babar Faiz
AI-Powered Automation Solutions
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Title
AI-Powered Customer Support Automation with Make.com (http://Make.com) & OpenAI
Description
Designed and built an end-to-end AI-powered customer support automation workflow using Make.com (http://Make.com), OpenAI, JSON, Gmail, and Google Sheets. The system automatically analyzes incoming customer requests, categorizes them using intelligent routing with Routers and Filters, generates personalized AI responses, structures the output in JSON format, and sends automated emails through Gmail.
Key Features
✅ AI-powered response generation with OpenAI
✅ Intelligent routing using Make.com (http://Make.com) Routers & Filters
✅ Structured JSON data processing
✅ Automated Gmail email delivery
✅ Google Sheets integration for data management
✅ Reduced manual work and faster customer response times
Tools Used
Make.com (http://Make.com) • OpenAI (ChatGPT) • JSON • Gmail • Google Sheets
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