PKB consultants
Documented network configurations and procedures, ensuring consistent and reliable network performance across 50+ client systems.
Technical Support Specialist
Zoho CRM
Zoho Desk
Zoom
Lowe's
Managed and supported 1000+ clients, resolving multilayer issues within an average of 30 minutes. • Mentored 15 new engineers, resolving escalated issues with
Linux
Microsoft Intune
Slack
Skills
Tech Mahindra
Customer Success Manager
Community Manager
Healthcare IT Support
Google Tag Manager
HubSpot
Zendesk