I revamped Harry's internal tools to boost usability and efficiency. My tasks included user testing, UX/UI design, design system, and rollout support.

I led UX research and design for Superdrug Online Doctor's website overhaul, adapting to evolving industry demands and intensifying competition.

I tackled UX issues in Harry's subscription model, reducing friction to boost conversion rates and capitalise on upselling opportunities through UX/UI design.

I designed an interactive presentation for GSK, showcasing Bury's successful shingles vaccination campaign. My role included UX/UI design and user research.

I tackled usability issues in Treatwell's filtering and search systems, enhancing user experience through UX/UI design, user testing, and research.

I addressed usability issues in Fertility Mapper's clinic review funnel, improving completion rates through UX/UI design, user testing, and research.