Andrew Burgon
Revenue & Conversion Auditor for Boutique Hotels
On‑site independent revenue and conversion audit at Taipei Marriott Hotel.
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While conducting an on‑site audit at a luxury hotel, I noticed a striking mismatch: a section of the lounge that no longer exists still appears on the hotel’s official website. Outdated imagery creates a trust leak - guests arrive with expectations shaped by digital promises, only to encounter a different reality.
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Micro‑audits with commentary revealing hidden revenue leaks in boutique hotels. This living repository resides in my Featured section on LinkedIn. https://www.linkedin.com/pulse/hotel-audit-collection-andrew-burgon-4uz7c/
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In boutique hospitality, resonance isn’t accidental - it’s plated. Every texture, color, and aroma designed to echo memory and desire. This is an image from my 'Engineered Resonance' case study for social media.
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