The goal was to enhance the iPad sidebar + mobile for additional features so that the app teams can leverage them to build apps for SAP's customers.

Design end to end customer journey of how a customer would engage with Allstate (shopping online, managing account, add/change/remove policy).

I've worked twice as an independent contractor/freelancer for McKinsey.

Created a new agent tool box app for Humana agents to use during a meeting with potential Humana customers.

Created a mini microsite to remind BCBS members to re-enroll their current health plan and or shop for a new plan during the open enrollment period.