Exchange Support Engineer
Ticket Management: Efficiently handled a large volume of support tickets related to cryptocurrency exchange issues, including deposits and withdrawals
Technical Support Specialist
Customer Support Representative
Freshdesk
Zendesk
Revamping a Client's Website
Sunil designed and launched a modern, user-friendly website that increased client engagement by 40%.
Web Designer
Technical Support Specialist
Customer Support Representative
Optimizing Crypto Exchange Support
Sunil streamlined the support process at Scallop Group Ltd, reducing response time by 30%.
Web Designer
Technical Support Specialist
Customer Support Representative